Acumen IT Consultancy Ltd (AcumenIT) was established in the summer of 2005 and since opening its doors has grown rapidly since then.

We are now one of the leading IT support companies in the Aberdeen area.

AcumenIT is part of the Acumen Group of companies, which provides amongst other things Accountancy and Financial Planning services.

From our largest, 24/7 oil and gas sector customers, to our smallest owner managed business customers, AcumenIT takes pride in delivering responsible, flexible and efficient IT services.

Fundamental to our customer service is the calibre of our staff. Everyday they are finding solutions to our customers needs, securing only the highest quality products while maintaining a best “value for money” policy and efficiently project managing new installs.

If you are looking for a company with a professional, customer focused, dependable and committed approach to business, then you need look no further - we will not let you down.

We specialise in working with companies who have no full-time internal IT staff of their own or as a complementary service to those companies with IT support teams. We are dedicated to providing complete peace of mind for our clients. So you can get on with business knowing that your IT is working exactly as IT should, as a critical, yet ideally unnoticed, mechanism for supporting your operations. With a team of technical experts on hand, we ensure that the optimum technology is there to support your existing business, and also help you to progress your IT capability as your company grows. As an independent organisation, AcumenIT are able to offer entirely impartial, expert advice on a wide range of products and solutions and tell you exactly what's best for your business. Our IT certified engineers provide a preventative IT service - bolstered with computer network and IT security expertise. This support ensures our clients can depend on their network and computer systems.

ANALYSIS
If you commission AcumenIT to provide your IT support, we will begin with a complete audit of your existing IT infrastructure. This allows us to analyse your current systems and at the same time plan your future requirements. We use non-obtrusive methods to explore your systems and we also meet with you to discuss your immediate and future needs. Once familiar with your system, everything we do is geared towards improvement and prevention, and the avoidance of downtime.

VIRTUAL IT
AcumenIT will continuously monitor and maintain your IT systems to ensure that everything is running just as it's supposed to. Our service includes aligning, improving, and where necessary, upgrading your system to meet future business goals. Rather than wait for something to go wrong and then fix it, AcumenIT’s approach is to make sure everything is in perfect working order and then keep it that way. By continuous monitoring of your IT systems we aim to ensure they never let you down. We work hard to build close personal relationships with our customers and ensure that we maintain a strong and long-lasting partnership with your business, built on trust. We give you a dedicated Virtual IT Manager to conduct the Preventative Maintenance Visits, and they will provide you with regular reports on the work that has been done so you're constantly kept in the picture.

RESPONDING
No matter how good the IT support is, problems will occasionally occur, and we know exactly how frustrating this can be for you. The important thing is to solve the immediate business problem – the inability to access important documents/databases, process the payroll, or send/receive emails are typical mission critical examples that can cost your business a lot of money. Once things are back up and running, we then focus on the inherent IT cause of the problem to prevent it from happening again. With AcumenIT, you have the reassurance of dealing with a local company who are right on hand to deliver the people and equipment you need as quickly as possible.

Company Mission Statement
“To work as a team to provide our customers with a level of care, standard of work and a portfolio of products and services that are the envy of our competitors”